BUSINESS CONTINUITY: Coronavirus (COVID-19) update – 14 May 2020 The Coronavirus (COVID-19) situation is a concern to us all and we want to keep our customers and supply partners updated about what we are doing in accordance the Government guidelines. In line with the guidance from the Home Office that ‘personnel responding to failures of fire protection systems are designated as key workers to ensure we maintain public fire safety’, we are committed to supporting customers’ requirements at all times. We have in place a policy (see our Working with COVID-19 strategy) with robust procedures to ensure that our engineers are available to safely provide essential life safety routine service & maintenance services as well as 24/7 callout services. RES will continue to monitor Government advice (see Working safely during COVID-19 in offices and contact centres GOVT guidance 11-05-20, and also Working safely during Covid 19 Vehicles 11-05-20) and our working situation will be continuously reviewed to ensure we comply at all times. The safety of all staff, customers, supply partners and professional contacts continues to be paramount, so the strictest hygiene standards are being followed by our engineers and office staff. Thank you for your continued support and we will be regularly updating information on our web site and social media channels. Kind regards, Directors of RES Systems Ltd